A website is not a thing you buy. It is a thing you run. Plans exist so running it is a line item rather than a panic.
Hosting, Care & Support
Managed hosting, backups, updates, monitoring and a monthly block of change hours, on four plans you can compare side by side.
- Timeline
- Ongoing, monthly. Cancel with 30 days' notice
- Investment
- From R450 per month
- Timeline
- Ongoing, monthly. Cancel with 30 days' notice
- Investment
- From R450 per month
- Good fit for
- Anyone whose website is a real part of how they get business
- Stores where an hour of downtime is an hour of lost orders
- Teams running an app who do not want to employ a DevOps person yet
A website is not a thing you buy. It is a thing you run. Plans exist so running it is a line item rather than a panic.
Most of the sites I am asked to rescue were fine on launch day. What broke them was eighteen months of nothing: no updates, no backups anyone tested, an SSL certificate that quietly expired, and a plugin with a known vulnerability sitting on the checkout page.
Care plans put that on a schedule. Hosting on infrastructure I actually monitor, daily or hourly backups that get restore-tested, dependency and security patching, uptime checks every few minutes, and a monthly report telling you what happened rather than assuring you everything is fine.
Every plan includes a block of change hours, because the alternative (a quote for every headline edit) means the site slowly stops reflecting the business. Four tiers, priced from R450 a month, and you can move between them at any point.
Exactly what lands in your hands
Everything below is included as standard. Anything outside it gets quoted separately before we start, never after.
- 01Managed hosting with SSL and CDN, provisioned and monitored
- 02Daily or hourly off-site backups, restore-tested quarterly
- 03Core, plugin and dependency updates on a schedule
- 04Uptime and Core Web Vitals monitoring with alerting
- 05Security hardening, firewall and malware scanning
- 06A monthly block of content and development change hours
- 07Staging environment for anything non-trivial
- 08Monthly performance and uptime report
Five phases, in this order, every time
You will always know which phase we are in and what is needed from you to close it.
- 01
Audit
Where the site lives now, what shape it is in, and what is quietly broken. Free, and you get the findings either way.
- 02
Migrate
Move onto managed hosting with no downtime, usually overnight. DNS, mail and certificates handled.
- 03
Harden
Backups, monitoring, firewall, updates and access control set up properly in the first week.
- 04
Run
Scheduled maintenance, your change hours, and a report at the end of every month.
- 05
Review
A quarterly call on performance, cost and whether the plan still fits what the site is doing.
About this service specifically
General questions about fees, ownership and revisions are answered on the FAQ page.
Do I have to have built the site with you?
No. Roughly half the sites on care plans were built by somebody else. The free audit tells you what taking it on would involve before either of us commits.
What if I need more hours than the plan includes?
Additional development time is R650 an hour, quoted and approved before it is used. Unused hours roll over for one month.
Other ways to work together
- Web Design & DevelopmentMarketing sites, portfolios and online stores: designed, built and handed over ready to run.
- App DevelopmentWeb apps, progressive web apps and cross-platform mobile builds, from MVP through to a product you can staff.
- UI/UX DesignResearch, flows, interface design and design systems for teams who need the product to make sense before it gets built.
- Brand & Graphic DesignLogos, identity systems, decks, social templates and print: the visual layer that keeps everything looking like one company.
- Digital Consulting & WorkshopsTechnical and design reviews, roadmap support and team workshops for organisations building digital capability in-house.
Thinking about hosting, care & support? Let's work out whether it's the right spend.
Typical engagements run ongoing, monthly. cancel with 30 days' notice and start at R450 per month. Send a brief and you'll have an honest answer within two working days.
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Bonolo Mathabela · Designer & Developer · bonolomathabela.com